Refund Policy & Money-Back Guarantee

Last updated: September 2026

1. 30-Day Money-Back Guarantee

We want you to be completely satisfied with your purchase. If you experience persistent technical issues that our 24/7 support team is unable to resolve, you may request a refund within 30 days of your initial purchase date.

2. Free Trial Before You Buy

To avoid dissatisfaction, we encourage all prospective customers to test our service with a 24-hour free trial prior to purchasing a long-term plan.

3. How to Request a Refund

To request a refund, please contact our support team at support@rimotv.com or message us on WhatsApp with your Order ID and the reason for your request.